Feedback and suggestions

A reset warning.

I had an idea that could be helpful. Not important addition but a nice one.

When the chat resets some peoples chats get dumped into the main chat room. Unpleasant for everyone.

I was thinking if a little warning popped up about 5min before in all prive chat rooms or all chats letting people know a reset is about to happen. And to not send a message right before reset to avoid it going into the main chat room,

Just a thought.
1 week

A reset warning.

Hi,

Thanks for your suggestion! We completely understand how frustrating message leaks can be, and really appreciate you taking the time to share your thoughts with us.

The good news is that we’re working on improving the chat system, and aim to fix the root cause of this issue. While adding a workaround like a message might seem like a quick solution, it’s actually a bit more complex than it appears and would slow down progress on a permanent fix.

Thanks for bearing with us while we work on this. We know this has been an ongoing issue for some time but our work schedule for this year priorities the chat system and we hope to have these issues fixed soon.

c00kie
FF Team
1 week

A reset warning.

FF Team:
Hi,

Thanks for your suggestion! We completely understand how frustrating message leaks can be, and really appreciate you taking the time to share your thoughts with us.

The good news is that we’re working on improving the chat system, and aim to fix the root cause of this issue. While adding a workaround like a message might seem like a quick solution, it’s actually a bit more complex than it appears and would slow down progress on a permanent fix.

Thanks for bearing with us while we work on this. We know this has been an ongoing issue for some time but our work schedule for this year priorities the chat system and we hope to have these issues fixed soon.

c00kie
FF Team


I know that most days, DragoRat is in chat during this time. Maybe you can have him warn people? I know he usually does a countdown to when the chat resets. He tends to leave shortly after the chat leaks happen, so I don't think this would inconvenience him.
1 week

A reset warning.

Munchies:
I know that most days, DragoRat is in chat during this time. Maybe you can have him warn people? I know he usually does a countdown to when the chat resets. He tends to leave shortly after the chat leaks happen, so I don't think this would inconvenience him.


I'm not often on the site during the reset, but if Dragorat is still running his nightly countdown to make users aware of the chat reset. I'm sure he'd be happy to include a warning that there is a chance of private chat leaks at reset also.

I understand that some people aren't fans of the countdown, so I hope users will see Dragorat's warning as a helpful temporary workaround until the issue is resolved.
1 week

A reset warning.

Munchies:
I know that most days, DragoRat is in chat during this time. Maybe you can have him warn people? I know he usually does a countdown to when the chat resets. He tends to leave shortly after the chat leaks happen, so I don't think this would inconvenience him.

C00kie:
I'm not often on the site during the reset, but if Dragorat is still running his nightly countdown to make users aware of the chat reset. I'm sure he'd be happy to include a warning that there is a chance of private chat leaks at reset also.

I understand that some people aren't fans of the countdown, so I hope users will see Dragorat's warning as a helpful temporary workaround until the issue is resolved.


Yeah. I don't think a lot of people understand what the countdown is for. So, if it isn't too much of a bother, could you have him explain what the countdown is for when he does it?

I think if he told people about the reset and the chat leaks, people would appreciate it more. We get a ton of newbies every day, and sometimes long time users are in chat during reset for the first time.

Everybody wins this way. Especially Dragorat.
1 week

A reset warning.

Munchies:
Yeah. I don't think a lot of people understand what the countdown is for. So, if it isn't too much of a bother, could you have him explain what the countdown is for when he does it?

I think if he told people about the reset and the chat leaks, people would appreciate it more. We get a ton of newbies every day, and sometimes long time users are in chat during reset for the first time.

Everybody wins this way. Especially Dragorat.


Of course, just to confirm, I’ve already reached out to Dragorat about this. Hopefully, the warning will be in place starting with tonight’s chat reset.

Thanks again for the feedback and help!
c00kie
FF Team
1 week

A reset warning.

Munchies:
Yeah. I don't think a lot of people understand what the countdown is for. So, if it isn't too much of a bother, could you have him explain what the countdown is for when he does it?

I think if he told people about the reset and the chat leaks, people would appreciate it more. We get a ton of newbies every day, and sometimes long time users are in chat during reset for the first time.

Everybody wins this way. Especially Dragorat.

C00kie:
Of course, just to confirm, I’ve already reached out to Dragorat about this. Hopefully, the warning will be in place starting with tonight’s chat reset.

Thanks again for the feedback and help!
c00kie
FF Team


Thank you so much!
1 week

A reset warning.

Munchies:
Yeah. I don't think a lot of people understand what the countdown is for. So, if it isn't too much of a bother, could you have him explain what the countdown is for when he does it?

I think if he told people about the reset and the chat leaks, people would appreciate it more. We get a ton of newbies every day, and sometimes long time users are in chat during reset for the first time.

Everybody wins this way. Especially Dragorat.

C00kie:
Of course, just to confirm, I’ve already reached out to Dragorat about this. Hopefully, the warning will be in place starting with tonight’s chat reset.

Thanks again for the feedback and help!
c00kie
FF Team

Munchies:
Thank you so much!



I will create a reset warning that I will post a couple times before I start countdown.This will remind those who are regulars & inform the newbies of the possibilities of PM leaks at the time of reset.
1 week

A reset warning.

Munchies:
Yeah. I don't think a lot of people understand what the countdown is for. So, if it isn't too much of a bother, could you have him explain what the countdown is for when he does it?

I think if he told people about the reset and the chat leaks, people would appreciate it more. We get a ton of newbies every day, and sometimes long time users are in chat during reset for the first time.

Everybody wins this way. Especially Dragorat.

C00kie:
Of course, just to confirm, I’ve already reached out to Dragorat about this. Hopefully, the warning will be in place starting with tonight’s chat reset.

Thanks again for the feedback and help!
c00kie
FF Team

Munchies:
Thank you so much!

Dragorat:
I will create a reset warning that I will post a couple times before I start countdown.This will remind those who are regulars & inform the newbies of the possibilities of PM leaks at the time of reset.


I appreciate you!
1 week

A reset warning.

FF Team:
Hi,

Thanks for your suggestion! We completely understand how frustrating message leaks can be, and really appreciate you taking the time to share your thoughts with us.

The good news is that we’re working on improving the chat system, and aim to fix the root cause of this issue. While adding a workaround like a message might seem like a quick solution, it’s actually a bit more complex than it appears and would slow down progress on a permanent fix.

Thanks for bearing with us while we work on this. We know this has been an ongoing issue for some time but our work schedule for this year priorities the chat system and we hope to have these issues fixed soon.

c00kie
FF Team


Oh cool, glad the is going to be fixed, the Chat room really need some improvements
2 days